Frequently Asked Questions

Everything you need to know about our ingredients, feeding guidelines, and services.

Yes! We use 100% human-grade whole meats sourced from trusted, certified farms. We never use animal by-products, meat meals, or mystery ingredients.

Our products are manufactured in Bangkok, Thailand, in a facility that holds multiple international certifications, including GMP, ISO, GHP, and HACCP. From raw materials to the manufacturing process, everything strictly meets human-grade standards.

Additionally, our products have passed multiple rigorous tests and certifications, including:

  • QPP (Quality Pet Protection) Certification
  • Veterinary Assessment (Nutrition & Safety)
  • SGS Comprehensive Testing (Nutrition, Microbiology, Toxins, and Heavy Metals)
  • SGS Mercury Testing

First and foremost, we want to be completely transparent: Giant Meow provides a natural, complete daily diet designed for healthy cats. Please note that our products are not medical prescription diets (veterinary renal diets) for cats already diagnosed with kidney disease.

All Giant Meow complete wet foods feature a low-phosphorus formula. We intentionally keep phosphorus at a lower level to help reduce the risk of kidney disease and ease the burden on the kidneys.

For cats already diagnosed with kidney issues, dietary needs are often much more complex. Beyond just a low-phosphorus intake, other health conditions may require specific dietary adjustments.

Our Recommendation:

With your cat's health as our top priority, we strongly advise consulting your veterinarian. If your cat has been diagnosed with a kidney problem, please speak with your vet before feeding them our products to determine if stricter dietary control is necessary. This ensures that your cat's specific health needs are met in complete alignment with their medical treatment plan.

Absolutely not. We strictly avoid these controversial ingredients. While carrageenan is often used as a cheap thickener in commercial pet foods, it has been linked to potential gastrointestinal inflammation. Likewise, guar gum and xanthan gum can cause digestive upset and loose stools in sensitive cats, potentially hindering their nutrient absorption. Since your cat's long-term health is our top priority, you can rest assured that our recipes are 100% free from these additives.

First, it's important to clarify a common myth: AAFCO is a standard-setting organization and does not actually 'certify' or 'approve' any pet food.

To ensure our recipes meet AAFCO's strict nutritional profiles, we rely on comprehensive Laboratory Analysis rather than basic feeding trials (which only require 8 cats for 6 months). Our formulas are developed by a top-tier R&D team including veterinarians and pet nutritionists, and we hold an official Certificate of Complete Pet Food from our manufacturing partner, legally guaranteeing our alignment with AAFCO standards.

We go beyond basic nutrition to ensure absolute safety: A 6-month feeding trial won't reveal the long-term effects of hidden dangers like heavy metals or toxins. That's why we commission SGS — a world-leading testing agency — to conduct rigorous third-party tests on our finished products. We test for heavy metals, aflatoxins, and harmful microbes, with all data reviewed and approved by professional veterinarians. AAFCO is our baseline; absolute safety backed by objective data is our ultimate promise to your cat.

The ideal feeding portion varies based on your cat's weight, age, and activity level. Check the feeding guide on our packaging, or ask your vet for tailored advice.

After opening, please cover the can or transfer the contents to an airtight container and refrigerate. For optimal freshness, please consume within 24 hours.

Standard orders are processed within 1–2 business days. Delivery typically takes 1–3 business days, depending on your location.

Please note that this is a special "Donation Program" dedicated to stray cats and rescuers, NOT a regular discount bundle for personal use!

To ensure that your kindness goes directly to the cats who need it most, orders placed under this program can ONLY be shipped directly to a designated cat volunteer or animal shelter address. We cannot ship these orders to personal residential addresses.

【About the "Feed the Strays" Program】

Bringing happiness to stray cats is simple! When you purchase 2 boxes of our Natural Complete Wet Food, Giant Meow will match your kindness by donating 1 extra box. We will deliver the entire order directly to your designated cat volunteer, multiplying your love!

Donation Tiers:

  • Buy 2 Boxes | Giant Meow donates 1 Extra Box (3 Boxes / 24-packs total)
  • Buy 6 Boxes | Giant Meow donates 3 Extra Boxes (9 Boxes / 24-packs total)
  • Buy 10 Boxes | Giant Meow donates 5 Extra Boxes (15 Boxes / 24-packs total)

If you are looking to purchase food for your own cat, please visit our standard product pages. Thank you for joining Giant Meow in protecting the health and happiness of all cats!

We're Here to Help

If you have additional questions, our team would be happy to help.

Or email us at meow@giantmeow.com