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Free delivery for orders over HKD320

Join Giant Meow, earn a $20 bonus!

Free delivery for orders over HKD320

Join Giant Meow, earn a $20 bonus!

Free delivery for orders over HKD320

Terms and Conditions

This website is operated by Giant Meow. Throughout the site, the terms "we," "us," and "our" refer to Giant Meow. Giant Meow provides this website, inclusive of all information, tools, and services available from this site to you, the user, subject to your acceptance of all terms, conditions, policies, and notices stated herein. 

By visiting our site and/or purchasing from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including any additional terms and conditions and policies referenced herein and/or accessible via hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and/or content contributors. 

We kindly request that you read these Terms of Service thoroughly before accessing or utilizing our website. By accessing or using any portion of the site, you consent to be bound by these Terms of Service. If you do not accept all the terms and conditions outlined in this agreement, you are not authorized to access the website or utilize any services. If these Terms of Service are deemed an offer, acceptance is explicitly limited to these Terms of Service. 

Any additional features or tools that are incorporated into the existing store will also be subject to the Terms of Service. You may view the most up-to-date version of the Terms of Service on this page at any time. We reserve the right to modify, alter or replace any portion of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to periodically review this page for any updates. Your continued use of or access to the website after the posting of any modifications constitutes your acceptance of those changes. Please note that our online store is hosted by SHOPLINE who provides us with the e-commerce platform for selling our products and services to you. 

SECTION 1 - TERMS FOR USING THE ONLINE STORE By accepting these Terms of Service, you confirm that you have attained the age of majority in your state or province of residence, or that you have the consent of your minor dependents to use this site. You may not use our products for any unlawful or unauthorized purposes, and you agree to comply with all laws in your jurisdiction, including but not limited to copyright laws. You must not transmit any worms or viruses or any code of a destructive nature. Any violation of these terms will lead to an immediate termination of your access to the services we provide. 

SECTION 2 - GENERAL CONDITIONS We reserve the right to deny service to anyone, at any time and for any reason. You understand that your content, excluding credit card information, may be transferred unencrypted and may involve (a) transmissions over various networks and (b) modifications to conform and adapt to technical requirements of connecting networks or devices. However, credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service, including any contact on the website through which the service is provided, without our express written permission. The headings used in this agreement are for convenience only and do not limit or affect these Terms in any way. 

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION We cannot be held responsible if the information provided on this site is inaccurate, incomplete, or not current. The material presented on this site is for general information purposes only and should not be solely relied upon to make decisions without consulting more accurate, complete, and timely sources of information. Any reliance on the material presented on this site is at your own risk. This site may provide historical information, which is not current and is intended for reference purposes only. We reserve the right to modify the contents of this site at any time, but we are not obligated to update any information. You agree that it is your responsibility to monitor any changes made to our site. 

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES The prices of our products are subject to change without notice. We reserve the right to modify or discontinue the Service, or any part or content thereof, at any time without notice. We shall not be held liable to you or any third-party for any modification, price change, suspension, or discontinuance of the Service. 

SECTION 5 - PRODUCTS OR SERVICES (if applicable) Some products or services may only be available online through our website. These products or services may have limited quantities and are subject to our Return Policy for returns or exchanges. We have taken all necessary steps to ensure that the colors and images of our products displayed on the website are as accurate as possible. However, we cannot guarantee that the colors on your computer monitor will be an exact match. We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis and reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or service made on this site is void where prohibited. We do not guarantee that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. 

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order you place with us. In our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders placed by dealers, resellers, or distributors, at our sole discretion. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as necessary. For more details, please refer to our Returns Policy. 

SECTION 7 - OPTIONAL TOOLS We may provide you with access to third-party tools that we have no control over or input on. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind, and without endorsement. We shall not be held liable for any damages arising from or related to your use of optional third-party tools. Your use of any optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms provided by the relevant third-party provider(s). In the future, we may offer new services and/or features through the website, including the release of new tools and resources, which shall also be subject to these Terms of Service. 

SECTION 8 - THIRD-PARTY LINKS Our Service may include materials from third-parties, including content, products, and services. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We do not examine or evaluate the accuracy or content of third-party materials or websites and we do not warrant or assume any liability or responsibility for any third-party materials, products, or services. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Before engaging in any transaction, please carefully review the third-party's policies and practices and ensure that you understand them. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. 

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS If you submit comments, creative ideas, suggestions, proposals, plans, or other materials to us, whether at our request or not, you agree that we may use, edit, copy, publish, distribute, translate, and otherwise use any comments you forward to us, without any restrictions. We are under no obligation to maintain any comments in confidence, pay compensation for any comments, or respond to any comments. We may monitor, edit or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party's intellectual property or these Terms of Service. You agree that your comments will not violate any third-party right, including copyright, trademark, privacy, personality, or other personal or proprietary right. Your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. 

SECTION 10 - PERSONAL INFORMATION Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. 

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS Occasionally, there may be errors, inaccuracies, or omissions in the information presented on our site or in the Service, which may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice, including after you have submitted your order. We are not obliged to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated. 

SECTION 12 - PROHIBITED USES You are prohibited from using the site or its content for any unlawful purpose or to solicit others to perform or participate in any unlawful acts. You may not violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances. You may not infringe upon or violate our intellectual property rights or the intellectual property rights of others or engage in any harassment, abuse, insult, harm, defamation, slander, disparagement, intimidation, or discrimination based on certain factors. Additionally, you may not submit false or misleading information or upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet. You may not collect or track the personal information of others, spam, phish, pharm, pretext, spider, crawl, or scrape, use the Service for any obscene or immoral purpose, or interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. 

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. You agree that from time to time, we may remove the Service for indefinite periods of time or cancel the Service at any time without notice to you. You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are provided 'as is' and 'as available' without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Giant Meow, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. 

SECTION 14 - INDEMNIFICATION: By agreeing to these Terms of Service, you acknowledge and accept that you will be responsible for and will defend, indemnify and hold harmless Giant Meow, its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party arising out of your violation of these Terms of Service or any applicable law or the rights of a third party. 

SECTION 15 - SEVERABILITY: If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, such provision will still be enforced to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed to be severed from these Terms of Service. This determination will not affect the validity and enforceability of any other remaining provisions. 

SECTION 16 - TERMINATION: The obligations and liabilities of the parties incurred prior to the termination date will survive the termination of this agreement for all purposes. These Terms of Service will remain in effect unless terminated by either party. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or by ceasing to use our site. If we determine, in our sole discretion, that you have failed to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. We may also deny you access to our Services (or any part thereof). 

SECTION 17 - ENTIRE AGREEMENT: The failure of us to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision. These Terms of Service, along with any policies or operating rules posted by us on this site or in respect to the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service will not be construed against the drafting party. 

SECTION 18 - GOVERNING LAW: These Terms of Service, as well as any separate agreements between you and us for the provision of Services, will be governed by and interpreted in accordance with the laws of the United States. 

SECTION 19 - CHANGES TO TERMS OF SERVICE: You can access the most current version of the Terms of Service at any time on our website. We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to periodically review our website for any changes. If you continue to use or access our website or Services after any changes to these Terms of Service have been posted, it will constitute your acceptance of those changes.